Q: How do I add more fonts to Amara Intro and Banner Builder?
A: To add more fonts, you must convert your existing TTF (True Type File) fonts to FDB fonts using the ttf_to_fdb.exe. FDB fonts are compatible with Amara Intro and Banner builder.

Please do the following:
1) Create a fonts directory on your c: drive
2) Download the "makefdb.zip" file and unzip it in your newly created c:\fonts directory
3) Go to your Windows Font directory and copy and paste the desired (TTF) fonts to your c:\fonts directory
4) Now open your Window command prompt (Start/All Programs/Accessories/Command prompt)
5) Type this after the prompt: chdir c:\fonts (and press Enter) - Note that you must use a back slash (\) and not a forward slash (/)
6) In the Dos command prompt, type this: ttf_to_fdb.exe yourttffile (replace yourttffile with the exact name of the font, such as impact, in which case the complete line of code is: ttf_to_fdb.exe impact) (and press Enter)
7) Finally copy and paste the newly created FDB files in the c:\fonts directory to your Amara - Flash Intro and Builder Font directory
8) If you want to convert more fonts, just hit the "F1 key" 15 times and enter the name of the desired font
9) Restart Amara Intro and Banner Builder.

Please try this, it really should work. However, if after trying it you still cannot manage to convert the fonts, please send us the TTF font file so we may try to do it for you.

Q: Why do I get an error when importing MP3 files?
Sometimes when importing MP3 files you may receive an error message such as Invalid MP3 Header or Wrong Format. This happens because Flash tends to be rather sensitive about the meta info in your sound file. Luckily there is a quick fix to solve this. Please click here to read how to solve this problem. (This issue has been fixed in the latest update)

Q: Do you provide any theme based animations to help me to capture a certain mood in the animations created with the Amara applications?
Yes, we provide a catalogue of stunning Free themed animations to help you capture that special Christmas , Halloween , Winter , Birthday , Rain or Valentines Day mood, among many other themes.

Q: Why do I get a message that I don't have a Flash player installed or an incorrect version?
Please visit the Adobe Flash Player fix page to read more about this issue.
(This issue has been fixed in the latest update)

Q: How do I enter the Google adWords clikTAG actionscript in the application?
We created a clickTAG SWF file and clickTAG tutorial for our customers so that they can learn how to add the clickTAG actionscript into the application.

Q: Can I create banners that have a very small file size?
The program has a compress option to reduce the file size of your animations. We created some samples for you so you can get a better idea of the generated file size: 5kb sample , 17kb sample

Q: Do you provide custom banner and intro design?
Yes, we do. Please check out this Intro we made for a limousine service. We can provide you a quote upon request.

Q: Why do I see a message prompting me to "click to activate and use this control" when I roll my mouse over an SWF file?
This happens because of a recent Microsoft I.E. update. To solve it and learn more about this issue please read the instructions on our click to activate and use this control webpage.

Q: I have inserted the SWF file into my website, but why can't I see it?
This problem sometimes occurs when you are using the HTML code as provided by our application. Our HTML code includes a link to the SWF file, using a path that assumes the SWF file is in the same directory as your HTML file.

<param name=movie value="your-swf-file.swf">

However, if you put your SWF file in another directory, for instance one called 'animations', you should update the path within the link to reflect this.

Another reason for not being able to see the SWF file might be that you have copied the application's HTML code to the clipboard before you actually saved the SWF file. In this case, you will see the following line of HTML code in your HTML page:

<PARAM NAME=movie VALUE="#SAVE AS SWF FILE FIRST#">

If this is the case, you can easily resolve this by replacing #SAVE AS SWF FILE FIRST# with the correct file name (and make sure you use the correct path as well).

<PARAM NAME=movie VALUE="#your-SWF-file.swf#">

Q: Can I use spaces between the characters of the file name?
Preferably not, as not all web servers support spaces in file names. Better to use a dash instead, e.g. "my-flash-animation.swf"

Q: Why do I get an invalid picture error when rendering the animation?
Please make sure you DO NOT use "progressive" Jpeg files. Adobe Flash doesn't support progressive Jpeg files. Some Paint applications such as PaintShop Pro have progressive as a default save setting.

Q: I purchased the software some time ago, am I still entitled to the package deal?
Our special discount package is meant to promote the selling of four or five applications in one single purchase. Unfortunately, we cannot provide a rebate or other discount to people who have bought the applications one by one over time.

Q: Do you have a refund policy?
A: Please take a moment to read our position on this issue.

Q: Does you software also work on Apple Macintosh?
Our software runs on a Mac with Windows OS installed. The Mac must have the Intel chip and OS X or later.  Nowadays, Macs come with an Intel chip allowing you to run Windows OS, on which Windows programs such as our software will work fine.

Q: What is a target Frame?
_self - Loads the specified URL in the same window or frame containing the Flash movie. This is the default value, if none is specified.

_blank - Launches a new browser window and loads the specified URL into it, keeping the original window available.

_parent - Loads the specified URL into the parent frameset of the frame containing the Flash movie.

_top - Loads the URL into the outermost frameset of the current HTML document.

You can also enter your own unique frame name by highlighting any of the above default frame names and entering your own.

Q: I use Frames but my animation appears in the wrong frame?
This happens when you enter the wrong Frame Name. Please check in your HTML code what the correct frame name is. Normally it's something such as MainFrame or Mainframe or mainframe. Be exact, if the frame name uses an uppercase, enter it as well in the target URL.

Q: How can I insert an SWF animation into my Myspace.com account?
Please check out our Adobe Flash in Myspace tutorial for more information on how to add a Flash animation to your Myspace profile.

Q: After inserting a Flash animation into Yahoo Site Builder, scrollbars are added?
Please check out our Scrollbars in Yahoo webpage which explains this issue and tells you how to solve this issue.